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CS Operation Team Leader

Merville, Parañaque City

Customer Service Center

About DigiPlus Interactive Corp.

DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in interactive gaming and sports entertainment. DigiPlus also operates GameZone, with more to come.

For more information, visit: www.digiplus.com.ph.

Job Requirements:

Experience
  • A minimum of 2 years Experience as Customer Service Team Leader is a must.
  • Preferably with background in BPO or Gaming Industry is an advantage.
  • Preferably with Voice, Chat and Email Experience.
  • Good tenurity is a plus.
Require skills/abilities:
  • Willing and able to work onsite and on Shifting Schedule.
  • Experienced in handling Voice, Chat and Email Line of Business.
  • Has deep understanding of Contact Center or Call Centers – Customer Service.
  • Highly Motivated leader that believes in Coaching and Develop his or her team members to achieve exceeding performance expectations.
  • Strong Communication skills both Written and Verbal on both English and Tagalog Language.
  • Ability to identify process improvements to achieve daily operational efficiency.

If you want to apply, just click the link: https://hire-r1.mokahr.com/su/X3du7