Job Description

Responsibilities:

• Manage and grow company accounts on Facebook, TikTok, YouTube, and other social platforms, ensuring performance targets are met.
• Plan and create engaging content, including short videos, graphics, and copywriting.
• Track and analyze platform trends to adapt strategies in a timely manner.
• Build and maintain active online communities and groups, driving user engagement.
• Understand and follow platform safety and compliance policies; quickly identify and resolve account restrictions, bans, or other issues.
• Monitor competitors, learn from their strengths, and provide actionable insights.
• Work to improve account ranking, visibility, and influence across platforms.
• Collaborate closely with the team, maintain clear and regular reporting, and contribute ideas for growth.

Requirements:

• Proven experience managing Facebook, TikTok, YouTube, or other major social media accounts, with a record of delivering results.
• Skilled in content creation and video editing for social media.
• Strong awareness of trends and viral topics, with the ability to create relevant and engaging content.
• Passion for social interaction and community management.
• Familiar with platform rules and risk management, able to troubleshoot and respond to account bans or restrictions.
• Analytical and creative, with the ability to propose and implement new ideas.
• Positive, proactive, and responsible, with strong communication and teamwork skills.

If you want to apply, just click the link: https://hire-r1.mokahr.com/su/81LpV

About DigiPlus Interactive Corp.

DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in interactive gaming and sports entertainment. DigiPlus also operates GameZone, with more to come.

For more information, visit: www.digiplus.com.ph.

Main duties and responsibilities:

The Social Media Community Manager will serve as the frontline representative of DigiPlus across key social media platforms. This role will be responsible for managing online conversations, monitoring audience sentiment, and ensuring that approved content and responses align with brands’ messaging and narratives. The ideal candidate is both analytical and creative, with strong instincts for brand protection, real-time engagement, and digital storytelling.

• Community management: Monitor comments, messages, and mentions across all social media platforms in real time (Meta, X, YouTube, Investa, Reddit, Discord, etc.). Respond to inquiries, feedback, and conversations in a timely manner. Escalate sensitive or high-risk issues to the Corporate Communications or Legal team, following the crisis protocol.
• Sentiment and performance tracking: Track, analyze, and report on social media sentiment, trends, and engagement metrics. Generate weekly and monthly community health reports with insights and recommendations. Flag emerging issues or shifts in public sentiment for early response.
• Content push and alignment: Publish comments as provided by Corporate Communications and/or brand teams. Ensure all posts follow approved narratives and improve real-time engagement and performance of posts.
• Narrative consistency: Coordinate with teams to stay updated on campaigns, announcements, and priority topics. Participate in crafting community responses or FAQ sheets for specific campaigns or issues.

Qualifications:

• Experience: 1-2 years of experience in social media management, or online community engagement, preferably within a dynamic, fast-paced industry.
• Technical skills: Familiarity with social media management tools.
• Analytical skills: Analytical mindset with ability to interpret data into actionable insights.
• Collaboration: Ability to coordinate across internal teams and external partners to drive successful campaign execution.

If you want to apply, just click the link: https://hire-r1.mokahr.com/su/mLve9